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Terms & Conditions

These terms and conditions govern the use of www.herramientasdesanteriaenacero.com, a web site owned by The The Lord of Jewelry, a company Incorporated under the corporate laws of the United States of America, which main purpose is the wholesale and retail commercialization of stainless steel jewelry as well as Stainless Steel Santeria Tools.

PRODUCT DESCRIPTION: The description of every product on this web site is made based on the information provided by our suppliers and/or producers, including photographs, videos, trademarks or logos. The Lord of Jewelry, has the full right to change or discontinue any product at any time. The Lord of Jewelry ensures that all the images and descriptions of the products offered on this web site are exactly the same as the physical products.

PRODUCT PRICES: All the prices of the products displayed on this web site include taxes, transaction costs, etc., in other words, they are finals. The Lord of Jewelry through its website: www.herramientasdesanteriaenacero.com, offers a number of jewelry products so that they can be purchased by customers, for this the system requires personal information, payment information, and a correct address for delivery purposes. Once an order payment is received, be it through Authorize.net or other payment methods, the order will be sent to the customer from 24 to 48 hours.

PAYMENTS: In www.herramientasdesanteriaenacero.com all payments can be made through authorize.net and other alternative methods, these two payment processors offer the highest security protocols in the industry. The Lord of Jewelry does not have access to any information used to make payment through these platforms because all the information is encrypted and protected by SSL Certificate. It is uthorize.net full responsibility for managing this information. For more information visit the Payments section on our web site.

SHIPPING INFORMATION: Products sold on www.herramientasdesanteriaenacero.com to be delivered within the USA, Alaska, Hawaii and Puerto Rico will shipped via Priority Mail. Products sold on www.herramientasdesanteriaenacero.com to be delivered in any other country will be shipped through the company that offers the best and most reliable door to door service to that particular country. Once your order has been shipped from our main warehouse in Miami, USA you will be provided with a tracking number so you can do a follow up of your order at all times. For more information visit the Shipping Info section on our web site.

ORDER RECEIPT: Anybody at the shipping address can receive the merchandise at the time of delivery as long as long as they sign the receipt slip. The Lord of Jewelry is relieved of all responsibility once the delivery is made. If for some reason the delivery address is incorrect and because of this the shipment is returned to our warehouse in Miami, USA, the customer has to bear the extra costs for the new shipment to the correct address.

DEFECTIVE ITEM: When you receive your order you have up to 48 hours to inspect the merchandise. If you find any product/s broken or with manufacturing defects (not very common) you should send a photograph of the damaged item/s and specify the model and the amount in question, if we can corroborate the defect in the picture we will send you the items again at no extra cost, or you can ask for a refund for the total amount of the defective product/s, if we can’t corroborate the problem in the picture you will have to ship the product/s back to our warehouse in Miami, USA where they will be inspected, in such a case we will send the items again or we will issue a refund to you including the amount you spent for shipping the items back to us. If you made the payment by western union or bank transfer we can’t issue a refund, we can only send the merchandise again or a credit will be given for your next order.

RETURNS AND EXCHANGES: We offer returns but not exchanges unless the item/s is broken or the Customer received the wrong merchandise. Some restrictions apply. For more information visit the Returns section on our web site.

PRODUCT AVAILABILITY: 95% of the time you will receive 100% of the items that you ordered, however due to the large volume of sales that we have every day on some occasions an item may be sold out before we can update the inventory on the web site, in such a case a refund for the value of this item/s will be issued immediately to your credit card. If you made the payment through western union or bank transfer no refunds will be issued but instead we will issue a credit for your next order.

COPYRIGHT: All the material on this site such as content, pictures and designs are the exclusive property of The Lord of Jewelry and it is protected by the International copyright law, therefore any act of copying, modification, reproduction or creation of derivative works without the prior written consent from The Lord of Jewelry constitutes a violation of the rules governing copyright matters and it will be penalized by the law.

SOURCE OF FUNDS: The customer expressly states that the origin of the money used to pay for our products has nothing to do with money laundering or illegal activities of any nature, therefore releasing The Lord of Jewelry against any claim, penalty or legal action that derives from such activities.

REVIEW AND MODIFICATION OF THE TERMS AND CONDITIONS: The Lord of Jewelry reserves the right to review and modify these terms and conditions at any time at its sole discretion. It is highly recommend that users read these terms and conditions very carefully before conducting any transaction on www.herramientasdesanteriaenacero.com.